Frequently asked questions

What does the travel agency INGTOURS offer to you?

The travel agency INGTOURS offers detailed catalogue of accommodation in bed&breakfast houses, apartments, cottages and in many other objects and areas in the Czech Republic and Slovakia.

How is our catalogue different than the others?

Our catalogue of accommodation offers complete information about each object – photos, location on the map, services, information about boarding, actual prices, discounts, packages, last minute, information about vacant places.

Why just the catalogue of accommodation INGTOURS?

Our travel agency offers many detailed information on one place which you will hardly find on other web site. Thanks our specialization in regions in the Czech Republic, we are better than our competition which try to offer accommodation all over the world. We do our best to satisfy our clients and cooperate with them. That´s why, it will help us when you write us on our e-mail your experiences and services which you miss and which you would appreciate on our web sites.

Several important information:

Discounts – discount for children or third person (see the price lists) is valid only in case of accommodation together in one room with two persons who pay the full price.
Discount 7=6 etc. – in some periods guests stay 7 nights but pay only 6 nights (similar variants: 14=11, 5=4, 4=3).

How can I book the accommodation?

Accommodation is possible to book personaly, by phone or by email - Contact. We recommend to fill in the booking form - you can make the booking easier and save you time.

What will happen after I send the booking?

The booking will be delivered to the reservation department immediately. An operator will contact you as soon as possible (usually during next 24 hours in work-days). You receive also the copy of your booking on your email address. In case of that the hotel is full, you receive another offer. You will be also inform about the final price of the stay. Then you confirm your interest in the booking.

How to pay the stay?

The complete payment must be done before the arrival. The total amount will be on the invoice. The invoice is the booking confirmation. The customer gets voucher after payment. In case of last minute stays the voucher will be at the hotel reception only.

How can I cancel the booking?

The booking can be only cancelled in writing by e-mail or fax. You can find further information at Business Conditions.

How to get to the hotel?

All stays are with own transportation. In case you want to use public transport (bus, train), we can inform you about suitable transport connection. But we do not offer any tickets.

Do you want to surprice your closest persons with a gift voucher?

It will be pleasure for us to make the gift voucher for your members of family or friends on the occasion of an important anniversary or just for the delight.